Cantel Medical

Field Service Engineer

Location US-WA-Seattle
Job ID
# Positions
Field Service
Cantel ENDO

Company Overview

The MEDIVATORS endoscopy product portfolio includes procedural disposables and endoscope reprocessing systems.  Certain devices used during an endoscopy procedure are very difficult to clean and disinfect, like water bottles and endoscope valves, creating very real patient safety concerns.  The MEDIVATORS line of disposable infection control products like irrigation tubing and single-use valves eliminate the need for very difficult manual cleaning and disinfection thus reducing infection risk and increasing patient safety. 


MEDIVATORS also offers the most comprehensive line of endoscope reprocessing products including detergents, disinfectants, automated reprocessors and verification systems. All of MEDIVATORS reprocessors and disinfectants are 510(k) cleared by the FDA and carry the appropriate CE Mark.  MEDIVATORS is the leader in endoscope reprocessing with the largest number of reprocessors in-use worldwide.

Job Overview

The Field Service Engineer is accountable for the timeliness and quality of site inspections, installation, programming, repair and preventative maintenance of Medivators’ products in GI, urology, and pulmonary facilities that use flexible endoscopes within his/her assigned territory.

Main Responsibilities

  • Carries out technical assignments to install, modify, and repair Medivators equipment at customer sites.
  • Analyzes and repairs mechanical, electrical, and software failures.
  • Operates and programs reprocessors, understanding all technical aspects and reprocessor parameter functions.
  • Completes in a timely manner standard equipment documentation and reports to include service reports, installation records, etc.
  • Provides customers with timely and accurate technical information in a positive and straightforward manner.
  • Provide assistance/consultations to customers in site preparation for equipment installations.
  • Provide technical support as required during selling processes.
  • Identify sales opportunities and pass the information on to the appropriate sales person.
  • Must be able to lift and carry 50 lbs. and have a valid drivers’ license.
  • Must have the ability to resolve conflict and work in a team environment.
  • Candidate must be able to perform occasional weekend work when necessary.



Associate degree in Electro-mechanics or equivalent is required.




  • This position requires three or more years of electro-mechanical experience in capital equipment, preferably in the medical device industry. The position requires an ability to work independently to ensure customer needs are Must have above average computer skills and be proficient with the Microsoft Office Suite.




  • A high degree of initiative and creativity is required due to the complex nature of the situations and conditions of the position.
  • Ability to think clearly and positively and stay calm in high-pressure situations.
  • Pro-active.
  • Ability to work with others.
  • Enthusiasm, especially to hardware problem solving.
  • Exhibits care and attention to details.
  • Meets deadlines and commitments.
  • Strong written/oral communication skills.
  • Functional PC and appropriate software skills required.
  • Ability to travel extensively, often on short notice.


Minimum Qualifications

Cantel Medical is an Equal Employment Opportunity/Affirmative Employer. Women, minorities, veterans, and individuals with disabilities as well as other qualified individuals are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or other protected class status.


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