Cantel Medical

  • Business Systems Analyst, Asia Pacific Systems

    Location SG | AU | CN-Xi'an, Shaanxi
    Job ID
    # Positions
    Information Technology
    Cantel - singapore
  • Company Overview

    At Cantel, preventing infection is our business. We are dedicated to delivering high-quality, innovative solutions that help our customers improve patient care. Choosing a career with Cantel means joining a company that’s driven by an entrepreneurial spirit and the passion to shape the future of infection prevention. If you want to be inspired by your work and have a hand in shaping the future of infection prevention, we want to meet you. Come and see why people love working here.


    Cantel is a leading global company dedicated to delivering innovative infection prevention products and services for patients, caregivers, and other healthcare providers which improve outcomes, enhance safety and help save lives.  Our products include specialized medical device reprocessing systems for endoscopy and renal dialysis, advanced water purification equipment, sterilants, disinfectants and cleaners, sterility assurance monitoring products for hospitals and dental clinics, disposable infection control products primarily for dental and GI endoscopy markets, dialysate concentrates, hollow fiber membrane filtration and separation products. Additionally, we provide technical service for our products. Cantel medical is a leading provider of infection prevention products and services in the healthcare market, specializing in the following operating units:



    Endoscopy procedure disposables include single-use valves and irrigation tubing. Medical device reprocessing systems, disinfectants, detergents and other supplies are used to disinfect high-level endoscopes. This segment is operated through MEDIVATORS.



    Water purification systems for dialysis facilities, including hemodialysis dialyzer and reprocessing systems, as well as sterilants and filtration products. This segment is operated through Mar Cor Purification, Inc. and MEDIVATORS.



    Single-use, infection prevention products used primarily in the dental market including face masks, sterilization pouches, towels and bibs, tray covers, saliva ejectors, germicidal wipes, plastic cups and disinfectants. This segment is operated through Crosstex International, Inc.

    Job Overview

    Cantel Medical has an exciting opportunity in our Information Technology group. We are looking for a Business Systems Analyst, Asia Pacific Systems to join our growing team. You must have excellent communication skills, both verbal and written, be detail oriented, able to work in a team environment and independently, and have the ability to solve complex problems. You will be Business-Value-Focused working closely with technical experts to deliver an optimized systems solution.

    Main Responsibilities


    • Business Analysis/design/configuration/coordination implementation and support
    • Lead specific system development and deployment activities for international operations.
      • Functional requirements definition
        • Develop an understanding of business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
      • Conceptual and logical design
      • Detailed technical design
      • System configuration
      • Conversions and Integrations
      • Testing (Unit, Integration, UAT)
      • Go-Live
      • Support and Enhancements
    • Conceptualize new processes, systems and information needs that add value to our business. Coordinate process improvements including:
      • Formulation and definition of technical scope and project objectives
      • Analysis of current business practices, processes and systems
      • Define detailed project tasks
      • Team-based approach to project execution
      • Proactively engage technical staff to schedule and execute required tasks
    • Cultivate and maintain successful relationships between Information Technology and business resources from various global organizations:
      • Actively participate in change management processes associated with system revisions
      • Work with business partners to manage project/enhancement priorities
      • Focus on continuous improvement for both the business process and the underlying technologies and system support
      • Focus on identifying information needs and delivering on these needs through identified reporting solutions.
    • Provide hands-on technical support for ERP, operational reporting and relevant 3rd party solutions
      • Research, analysis and resolution
      • Performance-related issues
      • Track and address bugs identified in testing and production
      • Security and access management
    • Maintain thorough system documentation to support turnover and training
    • Miscellaneous projects and tasks as assigned



    The ideal candidate will have 5+ years business experience with sales, supply chain, customer service, financial operations and 8+ years working in a IT Business Analyst capacity, including extensive hands-on experience with ERP systems.



    • Communication using English language is mandatory; communication using Chinese language is a plus.
    • Deep functional understanding of the following operations and systems that support them:
      • Sales
      • Supply chain
      • Customer service
      • Financial operations
    • Ability to manage multiple tasks and manage small projectsin a cross-functional, multi-country environment
    • Demonstrated experience implementing and supporting complex ERP solutions
    • Must have strong interpersonal skills, be self-motivated, have a strong desire to learn, and be adaptable to a fast-paced, ever-changing environment
    • Superior organizational, written, and oral communication skills
    • High degree of professionalism and an approach that promotes progress through teamwork in a collaborative environment
    • Team leadership and influence skills to ensure alignment and focus on Company and Department objectives
    • Meeting and task facilitation skills –ability to take the lead and guide
    • Negotiation and conflict resolution as challenges arise
    • Decisiveness
    • Organizational awareness
    • Rapport building
    • Architect-level skills for system design
    • Responsible for ensuring that IT controls are implemented and maintained



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