Cantel Medical

  • Field Service Engineer - Germany

    Location DE-RP
    Job ID
    2018-3956
    # Positions
    1
    Category
    Field Service
    Company
    Germany - Frankfurt
  • Company Overview

    Cantel Medical is a leading global company dedicated to delivering innovative infection prevention and control products and services for patients, caregivers, and other healthcare providers which improve outcomes, enhance safety and help save lives. Our products include specialized medical device reprocessing systems for endoscopy and renal dialysis, advanced water purification equipment, sterilants, disinfectants and cleaners, sterility assurance monitoring products for hospitals and dental clinics, disposable infection control products primarily for dental and GI endoscopy markets, dialysate concentrates, hollow fiber membrane filtration and separation products, and specialty packaging for infectious and biological specimens. Additionally, we provide technical service for our products.

    Job Overview

    Perform and plan preventive and corrective technical service at customer site.

    Main Responsibilities

    - Perform direct service, both preventive and corrective.
    - Plan and manage trunk stock.
    - Perform installation of new equipment combined with correct documentation and on-site instruction of hospital technical staffing.
    - Follow up and resolve identified issues after installation
    - Perform telephone and remote support for direct customers, colleagues and distributors.
    - Provide feedback on machine performance to Heerlen TS organization.

    Qualifications

    - Experienced in technical service support;
    - Experienced in service and repair of medical equipment in an MDD and ISO regulated environment;
    - Good communicative skills, also in English;
    - Sales attitude and actively linking to the sales colleagues
    - Flexible in traveling and staying overnight near customer sites.

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