Cantel Medical

  • Credit & Collections Specialist

    Location US-MN-Plymouth
    Job ID
    # Positions
    Cantel Medical
  • Company Overview

    At Cantel, preventing infection is our business. We are dedicated to delivering high-quality, innovative solutions that help our customers improve patient care. Choosing a career with Cantel means joining a company that’s driven by an entrepreneurial spirit and the passion to shape the future of infection prevention. If you want to be inspired by your work and have a hand in shaping the future of infection prevention, we want to meet you. Come and see why people love working here.


    Cantel is a leading global company dedicated to delivering innovative infection prevention products and services for patients, caregivers, and other healthcare providers which improve outcomes, enhance safety and help save lives.  Our products include specialized medical device reprocessing systems for endoscopy and renal dialysis, advanced water purification equipment, sterilants, disinfectants and cleaners, sterility assurance monitoring products for hospitals and dental clinics, disposable infection control products primarily for dental and GI endoscopy markets, dialysate concentrates, hollow fiber membrane filtration and separation products. Additionally, we provide technical service for our products. Cantel medical is a leading provider of infection prevention products and services in the healthcare market, specializing in the following operating units:



    Endoscopy procedure disposables include single-use valves and irrigation tubing. Medical device reprocessing systems, disinfectants, detergents and other supplies are used to disinfect high-level endoscopes. This segment is operated through MEDIVATORS.


    Life Sciences 

    Water purification systems for dialysis facilities, including hemodialysis dialyzer and reprocessing systems, as well as sterilants and filtration products. This segment is operated through Mar Cor Purification, Inc. and MEDIVATORS.



    Single-use, infection prevention products used primarily in the dental market including face masks, sterilization pouches, towels and bibs, tray covers, saliva ejectors, germicidal wipes, plastic cups and disinfectants. This segment is operated through Crosstex International, Inc.

    Job Overview

    This position has two aspects it focuses on:
    -Managing the timely collections of all customer accounts with the objective of higher cash flow and minimal bad debt write off amounts.
    -Safeguarding corporate assets and informing management of the credit risk associated in the extension of credit. Measurements will be based upon the analysis/research of the ability of a prospective customer to pay in accordance with the corporate terms.

    Main Responsibilities


    • Review accounts on the daily credit hold report and through negotiations with customers reach resolution to release, hold, reschedule, or cancel pending orders.
    • Collects past due or delinquent customer accounts through negotiations, resulting in monies collected to meet corporate goals.
    • Responds to customer inquiries relating to account issues and reconciles customer accounts and disputes.
    • Monthly review of customers with old outstanding balances and provide guidance with regards to providing a provision for bad debt.
    • Collects and negotiates on annual revenues of $100 million plus and a customer base of 4000+.


    Credit Risk Analyst:

    • Analyze and establish credit limits for all customers, who wish to be extended credit terms, through trade and bank references, credit reports, financials and other data sources.
    • Analyze credit status for existing customers who have additional orders or who request an increase in their credit limit.
    • Perform annual credit review for all existing customers.


    Other duties and responsibilities:

    • Communicate with Sale, Customer Service and Product Management regarding collection and credit limit/related issues.
    • Follow, modify and improve the current Credit and Collection Policy and Procedures, along with governed laws.
    • Assist the Credit and Collections Manager and the Customer Service Manager.
    • Perform miscellaneous duties to support the department.


    • 4 year business degree or a combination of college education and work experience.
    • 2-4 years of work experience in credit risk analysis, manufacturing environment preferred.
    • 2-4 years of work experience with commercial collection both domestic and international, manufacturing environment preferred.
    • Flexible schedule to accommodate international customers.

    Affiliation or knowledge of the National Association of Credit Management (NACM)



    Minimum Qualifications

    Cantel Medical company is an Equal Employment Opportunity/Affirmative Employer. Women, minorities, veterans, and individuals with disabilities as well as other qualified individuals are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or other protected class status.


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