At Cantel, preventing infection is our business. We are dedicated to delivering high-quality, innovative solutions that help our customers improve patient care. Choosing a career with Cantel means joining a company that’s driven by an entrepreneurial spirit and the passion to shape the future of infection prevention. If you want to be inspired by your work and have a hand in shaping the future of infection prevention, we want to meet you. Come and see why people love working here.
Cantel is a leading global company dedicated to delivering innovative infection prevention products and services for patients, caregivers, and other healthcare providers which improve outcomes, enhance safety and help save lives. Our products include specialized medical device reprocessing systems for endoscopy and renal dialysis, advanced water purification equipment, sterilants, disinfectants and cleaners, sterility assurance monitoring products for hospitals and dental clinics, disposable infection control products primarily for dental and GI endoscopy markets, dialysate concentrates, hollow fiber membrane filtration and separation products. Additionally, we provide technical service for our products. Cantel medical is a leading provider of infection prevention products and services in the healthcare market, specializing in the following operating units:
Endoscopy procedure disposables include single-use valves and irrigation tubing. Medical device reprocessing systems, disinfectants, detergents and other supplies are used to disinfect high-level endoscopes. This segment is operated through MEDIVATORS.
Water purification systems for dialysis facilities, including hemodialysis dialyzer and reprocessing systems, as well as sterilants and filtration products. This segment is operated through Mar Cor Purification, Inc. and MEDIVATORS.
Single-use, infection prevention products used primarily in the dental market including face masks, sterilization pouches, towels and bibs, tray covers, saliva ejectors, germicidal wipes, plastic cups and disinfectants. This segment is operated through Crosstex International, Inc.
Provide service and maintenance on electronic, electromechanical, hydraulic, pneumatic, PLC,
computer, network based systems and subsystems manufactured by Cantel or other
Completes detailed preventative and calibration service procedures; and, utilizes service
documentation and schematics to complete corrective and preventative maintenance on
assigned systems and subsystems
Completes on-site pre-installation site assessment, installation and commissioning with related
testing as defined by standard operating procedure or other quality system documentation, for
example, site acceptance testing, installation qualification, operational qualification, and
Manage customer service escalations for assigned territory
Maintains proficiency in the use of test and calibration equipment
Be available for extensive overnight travel throughout territory and other territories throughout
Canada as required; may also include international travel for service, maintenance, and/or
Work a variety of schedules including evenings, weekends, and holidays, and take assignments
on short notice
Provides secondary support to other territories in Canada
Demonstrates strong interpersonal skills, and customer oriented behaviours
Provides phone and/or on-site technical and operational support for customers, sales
demonstrations, and trade-shows
Assists with quarterly regional sales and service meetings
Manage all company assets, including service vehicles, service parts inventory, test equipment,
service tools, and other equipment, as assigned
Complete all service documentation and administrative reporting and duties including
timesheets, expense reports, work orders, and documents as assigned
Remains current with new technical advances in field of work
Other responsibilities and services as assigned by Service Manager
Engineering diploma or degree from an accredited college, university, or institute (preference:
mechanical, electro-mechanical, industrial mechanic, electronics, biomedical)
Excellent electronic, electrical, and mechanical skills and knowledge
Networking and computer related service skills and knowledge
Excellent troubleshooting skills
Ability to read, understand and follow Quality System documentation
Good organizational skills
Basic software skills required including basic proficiency with Microsoft Office Suite.
Excellent verbal and written communication. Ability to read, write, speak and understand the
English language; French speaking and written skills are an asset.
Ability to manage and maintain confidential and proprietary information
Maintains ability to lift 50 lbs.
Must maintain a clean and valid driver’s license
Ability to work a variety of schedules including nights, weekends and holidays.
Ability to take assignments on short notice.
Depending on regional expanse, travel miles driven may be in excess of 40,000 per year.