Applications Engineer

Location US-MN-Plymouth
Job ID
2020-7406
# Positions
1
Category
Engineering
Company
Cantel Life Sciences

Who we are

At Cantel, preventing infection is our business.  As a leading provider of infection prevention products and services in the healthcare market, we are dedicated to delivering high-quality, innovative solutions that improve outcomes and help save lives.  We accomplish this mission by delivering our products through the following operating units:

 

Medical: Endoscopy procedure disposables include single-use valves and irrigation tubing. The medical device reprocessing systems, disinfectants, detergents we manufacture and distribute are used to disinfect high-level endoscopes.

 

Life Sciences: Water purification systems for dialysis facilities.  We work with leading dialysis caregivers, delivering hemodialysis dialyzers and reprocessing systems, as well as sterilants and filtration products.

 

Dental: Single-use, infection prevention products used primarily in the dental market (face masks, sterilization pouches, towels and bibs, tray covers, saliva ejectors, germicidal wipes, plastic cups and disinfectants). 

 

Cantel employees are inspired to improve the lives of patients, caregivers and healthcare providers.   If you are looking for a company driven by an entrepreneurial spirit and have the passion to shape the future of infection prevention, we want to meet you.  Join us and see why people love working here.

About the role

Responding to customers and company personnel to provide technical support (including applications and design
expertise) and prepare proposals for standard equipment, modification/retro fit of equipment, parts and field service,
installation and other products sold.

What you will do

  • Supports the sales organization by responding to general inquiries and quality leads, review requests for proposals, prepare proposals to define scope of supply outlining conformance and deviation to specifications, develop tools for presenting proposals and develop and review process and instrumentation diagrams outlining the scope of a water treatment system.
  • Performs engineering support activities for the service (installation) group such as bringing procedures to service equipment under document control.
  • Tracks and reports sales activities (proposals) on a weekly basis.
  • Provides technical support for customers as well as Service and Install team (internally).
  • Participates in the After-Hours Emergency Technical Assistance Program to ensure that customers who are experiencing emergency related problems with their equipment during non-business hours have a qualified employee to help them.
  • Supports the service (installation) organization with communications, organization, administrative and technical skills.
  • Management may assign other duties as required.  #CB

What we are looking for

  • Technical degree or experience in equipment sizing
  • 0-2 plus years in operation, maintenance, troubleshooting and of various pieces of mechanical equipment. This experience should include interacting with customers or internal personnel preferably providing technical support.
  • Experience in creating a Technical Proposal for Water Systems.
  • Basic knowledge in water system design.
  • Proficient with Microsoft Office Products, Excel, Word, PPT etc.
  • Ability to travel in support of product.
  • Ability to organize time and meet specific deadlines
  • Strong technical writing, verbal communications and interpersonal skills.
  • Knowledge of manufacturing drawings, technical procedures and governmental regulations.
  • Must exhibit tact in conflict resolution.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limit standardization exists.
  • Ability to apply concepts of basic algebra and geometry.

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